Privacy policy

1. The controller and his contact details
1.1. Data Processing Manager: SIA Industar, Reg.No. Legal address: A. Upisa Street 49, Rezekne, LV-4601.
1.2. Contact details for processing personal data: [email protected]. You may ask questions about the processing of personal data using this contact information or by contacting our legal address.
1.3. By using our online store and purchasing goods, you consent to the processing and storage of your personal data.
1.4. SIA Industar undertakes to process only such personal data as is necessary for the conduct of our business, for the fulfillment of regulatory requirements and contractual obligations, and for the protection of legitimate interests. We process your personal data in accordance with applicable data protection laws, including the European Union (EU) General Data Protection Regulation and other laws governing the processing and protection of personal data.
1.5. SIA Industar has taken all necessary technical and organizational measures to ensure the security of your personal data, which ensures the protection of your personal data against accidental disclosure, alteration or other unlawful processing.

2. Purposes of personal data processing
2.1. We process your full name, telephone number and email in order to provide you with customer registration, enabling you to obtain attractive promotions and services, and to offer you other benefits and privileges.
2.2. We identify your name, surname, telephone number, email address, delivery address and billing information to identify you as a buyer and consignee, to invoice, to deliver and to fulfill other obligations under this Agreement.
2.3. We process your full name and e-mail to send you business and administrative communications, such as a confirmation of your registration or purchase, a purchase reminder, or delivery details.
2.4. In order to provide you with answers to your questions by directly contacting our staff by telephone or electronically through the communication section of our website, we process the personal information you provide voluntarily - name, telephone number and email address, as well as other information you provide. Your personal data will only be used to contact you and to answer your questions, comments or suggestions.
2.5. In order to perform customer service quality control, to organize the fulfillment of service contract obligations and to ensure ordering of the product over the telephone, a telephone conversation may be recorded. Records of conversations are retained for a maximum of 3 months, unless requested by law enforcement authorities or where criminal offenses have been found. This service is provided by a telecommunication service provider.
2.6. In order to send you promotional materials, discounts or other special offers based on your interests, we process your name, e-mail address, telephone number, purchase and website visit history information. You may opt-out of receiving such communications at any time by using the automatic opt-out option provided in your email, by changing your profile settings, deleting your saved cookies, or by sending a request to stop communication to [email protected].
2.7. In order to process your application for hire purchase, we process: Name; Surname; Personal code; Identity document number; A copy of your ID; Information about your employment; Information to evaluate your ability to pay the installment payment before entering into a contract; E-mail address; Delivery address of the goods you have purchased; Phone number.
2.8. In order to enter into lotteries and competitions for goods and services, we process your name, e-mail and telephone number. By expressing your interest in lotteries and competitions, you consent to the processing of your personal data.
2.9. By applying for our vacancies, by sending an application to [email protected], you agree to the processing of your CV and personal data indicated in the application letter. We will process your data only during the selection process for the job you are applying for. If the processing is for other purposes, such as to inform you of other vacancies that we believe are suitable for you, we will inform you and ask for your consent before the processing begins. If a candidate has provided a feedback provider, we will also process their contact information so that the feedback provided can be evaluated during the selection process. We may also obtain and process information from recruitment companies during the candidate selection process. 3. Period of storage of personal data
We will retain your personal data for as long as is necessary to achieve the purposes of such processing, unless further storage is required or permitted by applicable law. If the data is processed on the basis of your consent, the data will be processed as long as your consent is valid and not withdrawn.

4. Transfer of personal data
4.1 The personal data necessary for the execution of payments shall be transferred to a financial processor authorized processor.
4.2 In order to fulfill our obligations to you, we may transfer your personal data to partners, data controllers who perform the necessary data processing on our behalf, such as IT infrastructure developer and maintainer, marketing agencies, leasing companies, logistics companies, etc. These companies are required by law and our Collaboration Agreement to protect and process your personal data only for the purposes we have stated.
4.3 Upon request, we may transfer your personal data to state and law enforcement agencies to defend our legal interests in compiling, filing, and defending legal claims, if necessary.

5. Place of processing of personal data
We primarily process your personal data in the EU / EEA and your personal data is not transmitted or processed in a country outside the EU / EEA, except when we process personal data through cookies.

6. Children
We do not provide services to persons under the age of 18. In the event that we become aware that we have obtained and processed the personal data of the above persons, we will take appropriate action to delete such personal data.

7. Your rights regarding the processing of personal data
You have the right, in accordance with the General Data Protection Regulation and the legislation of the Republic of Latvia:
7.1 have access to your personal data and receive information on the processing thereof;
7.2 request the correction of inaccurate, inaccurate or incomplete personal data, or correct it yourself, by logging in to your profile;
7.3 delete your personal data, except when required to do so by law;
7.4 revoke the prior consent to data processing;
7.5 restrict the processing of your data - the right to request that we temporarily cease processing all of your personal data;
7.6 request an electronic copy of your personal data and the right to transfer this data to another controller (data portability);
7.7 contact the Data State Inspectorate.

8. Closing Provisions
8.1. You can apply for your rights by sending a letter to the registered office of SIA Industar, presenting your identity document (passport or ID card) or electronically submitting your request using a secure electronic signature.
8.2. We may make changes to our Privacy Policy at any time and without prior notice. The amendments enter into force after they have been published on the website. You are responsible for periodically reviewing this Privacy Policy to make sure you are aware of the changes.